Is it a safe booking to do it through Feet Up?
Is it safe to book with us?
Surely on many occasions you have wondered: Is it a safe booking to do it through Feet Up Hostels?
- Is it better to book directly with a hostel or in booking.com?
- Why is it better to book with a direct hostel than with booking.com or another booking channel?
- Why booking.com or do other booking channels have better prices than the hostel directly?
Well, here we detail up to 4 reasons why it is better to book with us directly instead of a third-party booking site
Move away or rather navigate, away from Expedia, Hotels.com, Booking.com and their ilk. The best room, rate, service and stay come right from booking with the hostel directly.
1. Accountability
When the booking relationship is only between the guest and our hostels, the relationship and communication is clean and easy because there are only two parties involved: You (the guest) and us (our hostel).
When a third party (booking site, booking, expedia, etc.) gets involved is when things can get complicated. For example, sometimes bookings are not actually processed (due to any technical issues) the channel usually usually blames the hostel for no reason.
This can potentially leave you with the wrong room booking or no room at all, and there is little hope of recourse with the booking channel. That’s why it’s always best to book directly with us.
If you want to see some horror stories, take a gander at ConsumerAffairs.com , where Booking.com have 2/5 estrellas from more than 1,300 reviews.
2. Price matching.
The big and probably only advantage of booking through sites like Booking.com, Expedia, HostelWorld is that they seem to offer the lowest prices, even if only by a few euros. But what you still don’t know (enough) is that most hostels, especially the hostel chains (as in our case), we can match any price. All you have to do is send to our reception the cheapest price you have found elsewhere for the same dates, here.
We have a Best rate Guarantee policy, we promise that we will not only match the lowest hostel rate you have found, but we will also give you an additional discount of up to 10%. This depends on the date of stay to be booked.
3. Room choice.
We sell through other channels only a certain type of rooms. Obviously, we reserve the best rooms, at the best price and with the greatest possible variety to sell them directly through our website.
This makes a big difference when it comes to a standard or private room, we also sell the other shared rooms directly.
4. More flexibility.
When booking directly, our team will put your request as a priority when solving any problem you have. You can change or even cancel the reservation, because it will not be subject to any agreement between third parties or intermediaries.
Booking a room or a bed through an external booking channel (Booking, HostelWorld, etc.) essentially creates and blocks a contract for your stay, which can limit the room for maneuver and modifications between you and our hostel.
