Preguntas frecuentes

Preguntas frecuentes (FAQ)

Llegadas y facturación (pagos)

¿Cómo puedo pagar?

Aceptamos las principales tarjetas de crédito, excepto American Express. También puedes pagar en efectivo a la llegada; sin embargo, si reservas por Internet, el depósito debe garantizarse con una tarjeta de crédito o débito, para que tu reserva esté garantizada. Ten en cuenta que en fechas especiales las condiciones de pago pueden cambiar.

¿Necesito una tarjeta de crédito o débito para reservar por Internet?

Yes, it is always better to book online.

Do you accept checks?

No, we do not accept them.

Can I make a reservation without a credit or debit card?

No. You will need a valid credit or debit card to book online. If you want to use cash to make a reservation, you will need to go to the hostel and do it in person.

If I arrive earlier or later. Can I still register?

All our hostels have 24-hour receptionists who can check-in. To ensure that there are no problems with the time of your arrival, please contact the hostel staff directly and inform about your approx. Check In.

What is your policy for guests under the age of 18?

Persons under 18 years of age traveling alone and persons with children under the age of 10 must book a private room. If you are under 18 and are not part of a school group, you must be accompanied by a responsible adult. No one under the age of 18 can share a bedroom with someone who is not part of their group. In addition, in case of not having the passport and traveling with an identification, you must show a confirmation from your parents to be housed.

Servicios

Is breakfast provided?

We offer breakfast at an affordable price, which includes: coffee, milk, juices, toasts, cereals, rolls and pastries. Sometimes it is included, depends on the date and types of rooms. Book now to see select the type of breakfast you want.

Is there Wi-Fi in the hostel?

Yes. There is free Wi-Fi in all our hostels.

BASIC INFORMATION ON PERSONAL DATA PROTECTION Responsible: BOOKING HOSTELS SL. Purpose: As well as to send you commercial information about our products and services. Legitimation: Your own consent, legitimate interest. Recipient: We will not pass on your data to third parties, unless legally obliged to do so. Rights: You may exercise your rights of access, rectification or deletion of data, as well as other rights at info@feetuphostels.com. Likewise, we inform you that if you do not wish to receive commercial information about our products and services, please let us know in the body of the message (in the form above) or write to us at the email address indicated in the previous paragraph. Additional information: Terms and conditions

Direct booking

Without intermediaries

Breakfast and lunch

Excursions

Family rooms

Shared rooms

INFORMACIÓN BÁSICA SOBRE LA PROTECCIÓN DE DATOS PERSONALES Responsable: BOOKING HOSTELS SL. Propósito: Así como para enviarle información comercial sobre nuestros productos y servicios. Legitimación: Su propio consentimiento, interés legítimo. Receptor: No comunicaremos sus datos a terceros, salvo obligación legal. Derechos: Puede ejercer sus derechos de acceso, rectificación o supresión de datos, así como otros derechos en info@feetuphostels.com. Asimismo, le informamos que si no desea recibir información comercial sobre nuestros productos y servicios, por favor háganoslo saber en el cuerpo del mensaje (en el formulario anterior) o escríbanos a la dirección de correo electrónico indicada en el párrafo anterior.. Información adicional: Términos y condiciones

Reserva directa

Sin intermediarios

Desayuno y comida

Excursiones

Habitaciones familiares

Habitaciones compartidas